Paying vip club rate - card doesnt work

i have been paying R 50-00 FOR MY CLUB CARD MEMBERSHIP for years and this year it went up to R 60-00. over 9 months ago i tried using my card at ster kinekor. it did not work. what is the point when you paying for a ticket and you cannot use the card and have to pay the full rate. if i go stand in a line at edgars the movie would of started.<br> <br> i have been 3 times to la lucia mall edgars. the first time they could not assist. the second time i was informed they have not received club cards in two months so i could not get a replacement card. the third time they informed me they dont issue club cards at their store.<br> <br> so i have been to gateway edgars twice. i stood in the customer care line for over an hour to be told the call centre line is closed and they took my details and informed me they would call them and check.<br> <br> the second time was the same story. they issued me a new card but till now my card is not activated. this is ridiculous. i need to be re-reimbursed for all the months edgars has taken my money for nothing. i have this membership only for the movies and with all the R 60-00'S i have wasted on the membership i could just of paid the normal rate without a membership.