Paying out Refunds!!!

<p>Good day,</p> <p>On the 27/07/2016 I made a double payment of R3186.99 to settle my Edgars account. I phoned to find out what to sent through for Edgars to refund me. I sent the documents to ********** and ********** I had to phone in /o find out what is taking so long. I spoke to numerous people like Zotha Ndlovu, C. Sheshane, Cynthia Skhosana, Delphia Sithole, Nonhlanhla Makhanya, Jade and her Manager Kayleen.</p> <p>By the 31/08/2016 I spoke to a guy from Durban telling me that I need to send a letter stating my refund. I asked him if I sent it the same day when will I recieve the payment. He said it will take 7 working days, which means I will receive it by the 9/09/2016. On 26/09/2016 Jade didnt return my call nor her Manager on 29/09/2016 after promising me they will phone me back the same day. To date no one has bothered to phone me back as to when I will get my money, but when a payment is late the list you as a slow payer which affect your credit score. I need feedback asap. Mr Pienaar.</p>