Paying for something I did not sign up for on my Edgars account - Good Taste and Travel and no one sorting this out since March 2016

<p>I have been a loyal customer to Edgars for many years, often purchasing on my account and paying it off as quickly as possible. I received a marketing call from a gent congratulating me on being a VIP customer and advising me due to this they are wanting to offer me more discounts. He did not mention that I would need to pay R67.74 each month for this and if he did say that I would have declined the offer. On the 14th March I noticed my 1st R67.74 and called the call centre advising them I am not paying for something I dont want, they said they needed to logg the call with the 3rd party and come back to me. No one ever came back to me. After many calls, emails and visists to my local branch, pleading for them to reverse the amount and close my account, it is the 22nd May 2016 and THIS HAS STILL NOT BEEN RESOLVED! The last mail I received on the 16th May was :</p> <p>Tried to reach you again to confirm the reversal and cancelation has been actioned.</p> <p>Will monitor the reversal until it updates on the system.</p> <p> Thank you for your patience and understanding.</p> <p> On the 19th May I receive another sms stating I need to pay my account as it is due which is sitting now at R190.55. I have received an email stating I need to make arrangements to pay via the collections department. </p> <p>I am not a preson who does not pay, but I will not pay for something I did not sign up for.</p> <p>I have asked the call centre agents on a number of times for me to speak to top management, but it appears they are protected as I am not able to speak to them. I am at my wits end and am saddened at how Edgars has treated me.</p>