zH
zaheer H
1 reviews | Active since Dec 2014
09 Jan 2016, 13:52
PAYING FOR A SERVICE I DONT KNOW ABOUT
I recently went to pay my edgers account and noticed that my account is not going down.I called the call center to my supprise I was included in the edgers club and travel plan I did not sign up for.On opening my account I was offered this and declined it.I am apuled at Edgers and going to pay this account off and cancel the entire credit.
Helpful (0)
Replies (1)0
Replies (1)
Edgars's replyOfficial
13 Jan 2016, 11:10Hello zerg786,
We tried contacting you at 11:05 AM but we couldn't reach you.
Thank you for raising your apprehensions with us. Please be advised you did not provide us with your account details so we may refer this query to the accounts department for investigations. Please revert to us at *** and copy *** and quote your reference number:***/GO
We apologise for the overall experience.
Should you need any further assistance, please do not hesitate to contact the accounts department on ***.
Kind regards,
Customer Experience Team.
Call Centre: ***
We tried contacting you at 11:05 AM but we couldn't reach you.
Thank you for raising your apprehensions with us. Please be advised you did not provide us with your account details so we may refer this query to the accounts department for investigations. Please revert to us at *** and copy *** and quote your reference number:***/GO
We apologise for the overall experience.
Should you need any further assistance, please do not hesitate to contact the accounts department on ***.
Kind regards,
Customer Experience Team.
Call Centre: ***
Edgars's reply13 Jan 2016, 11:10
Official
Hello zerg786,
We tried contacting you at 11:05 AM but we couldn't reach you.
Thank you for raising your apprehensions with us. Please be advised you did not provide us with your account details so we may refer this query to the accounts department for investigations. Please revert to us at *** and copy *** and quote your reference number:***/GO
We apologise for the overall experience.
Should you need any further assistance, please do not hesitate to contact the accounts department on ***.
Kind regards,
Customer Experience Team.
Call Centre: ***
We tried contacting you at 11:05 AM but we couldn't reach you.
Thank you for raising your apprehensions with us. Please be advised you did not provide us with your account details so we may refer this query to the accounts department for investigations. Please revert to us at *** and copy *** and quote your reference number:***/GO
We apologise for the overall experience.
Should you need any further assistance, please do not hesitate to contact the accounts department on ***.
Kind regards,
Customer Experience Team.
Call Centre: ***