Pay back my money!!

<p>I made an online purchase more than 2 weeks ago. The order did not go through but my money went through. I sent my bank statement to Edgars to refund me my money. I was told more than a week ago that my money will be refunded within the week. It is now more than a week later and I am still waiting for my refund. Now the excuse is they waiting for the bank to confirm my payment. Really!!!!! Is it THAT difficult to locate my payment, see that no order went through and refund me my money!!!!</p>