LR
Liezl R
1 reviews | Active since Apr 2013
19 Oct 2015, 13:52
Patheticservice
I phoned numerous times during last week to obtain a copy of an invoice, and no one seems to be able to help me.<br> <br> The employees of Edcon don't listen, and send me statements, when in fact I asked for a copy of the invoice.<br> <br> The employees of the Garden Route Mall's Edgars day they will phone back, and then never do. <br> <br> Please help me, I it really can't be that difficult!
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Replies (1)
Edgars's replyOfficial
21 Oct 2015, 13:00Hello ROELIE01,
Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused.
As per our telephonic discussion, kindly be advised that your query has been forwarded to the accounts department to advise.
Feedback will then be provided to you shortly.
The reference for your query is as follows: ***/GO
Thank you for your patience.
Kind regards,
Edcon customer experience team
***
Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused.
As per our telephonic discussion, kindly be advised that your query has been forwarded to the accounts department to advise.
Feedback will then be provided to you shortly.
The reference for your query is as follows: ***/GO
Thank you for your patience.
Kind regards,
Edcon customer experience team
***
Best regards,
Edgars's reply21 Oct 2015, 13:00
Official
Hello ROELIE01,
Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused.
As per our telephonic discussion, kindly be advised that your query has been forwarded to the accounts department to advise.
Feedback will then be provided to you shortly.
The reference for your query is as follows: ***/GO
Thank you for your patience.
Kind regards,
Edcon customer experience team
***
Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused.
As per our telephonic discussion, kindly be advised that your query has been forwarded to the accounts department to advise.
Feedback will then be provided to you shortly.
The reference for your query is as follows: ***/GO
Thank you for your patience.
Kind regards,
Edcon customer experience team
***
Best regards,