Pathetic Worse Service Ever

<p>I called into the call centre this morning that i misplaced card.They blocked the account. I asked the agent if i can go into store and get a replacement card she said yes. So i go to Edgars Parow the staff is so slow and take their own time. They called into the call centre and was assisted by a lady by the name of Nobuhle. They asked if the account is blocked they said yes.They asked her too unblock the account as i have found it. She said 3months bank statements is required.I dont see why i need to get 3 months bank statements if i have a green bar coded id book in store. I work for the Foschini Group Forensics Division. I contacted the Edcon Forensics Division and spoke to Bulelwa who said they dont need 3months bank statements.The gaent needs too unblock the account and issue a new card. When i asked for Nobuhle's surname she dropped the call, This is pathetic sevice.I am thinking of going too the Credit Onbudsman with this matter as you are wasting my time. I am thinking of payinmg this account finished and not doing buisness with you </p>