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Nqobile N

1 reviews | Active since Jun 2019

25 Jun 2019, 18:47

Pathetic, unprofessional MAC make-up artist at Edgars

I went to Edgars in PTA Church street, the lady working at MAC department was rude and unfriendly. She had a few words to say repeatedly, "We don't have stock" , she did not assist me with anything. I ended up buying a lipstick not knowing that it was exactly the colour that I wanted cz I couldn't try it on. She had no name tag, but it was some aunty with a ho**** voice and phuza face. Stinking attitude she had, very disappointing.

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Replies (1)
Edgars
Edgars's reply26 Jun 2019, 10:01
Official
Dear Nqobile

Thank you for sharing your in-store experience with us.

We apologise for the lapse in service from our staff in question.
Kindly note that we will be escalating this matter to the senior management so that corrective measures may be taken in order to rectify our shortfalls.

Thank you for your continued support.

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Kind regards

Edgars Customer Experience Team
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