Pathetic service is understament

Pathetic is not the right word 2 describe the service I hv received from Edgars Adderly Str Cape Town.While complaining 4 Thank U points were given to me by Edgars, that was just peanuts as compared to the service I have received from the teller, hence I told myself I should just pay whatever amount.<br> <br> When complaining to the lady who ws assisting me I referred to her a YOU instead of me saying Edgars, I dd not even finish my complaint as she was saying she does not hv my number to send me messages as I was saying \you sent me a message"she would say not me Edgars"