Pathetic service is better than no service at all

OK really now. It's been months since this debiting of Vodacom airtime in my Edgars account has been happening.

All I get its ref numbers which really means nothing when you are going to get pathetic service. No wait, pathetic is better than no service at all. I have not reveived any service from Edgar's I want action now before I take it to the next level. I will go on all the social media since I'm going to be Handed over for something that I don't have. Ombudsman will have a different view on this as well as the FSB. This is wrong on all levels even with TCF. I'm very calm, but it seems I need to be rude in order to get service. One of the ref. Your CancelProduct call has been logged. Ref: EDCP-180 ********** 207