Pathetic service from Edgars & Hollard Insurance

<p>End of May this year i was unfortunately retrenched from my job. I then went to Edgars eastrandmall on the 3rd of June to submit my claim for the account protection plan. I received no feedback for a month and went i went back i was only told then that they needed an affidavit to state that i was still unemployed. I did that and the documents were sent. I then received a call from one of Hollard's agent asking for some more paperwork which i submitted same day. I received no feedback after that. After Edgars sent me another statement i called Hollard to enquire about what was going on & after being passed on to one agent after another i spoke to someone and it seemed my account was under someone elses name, she promised to find out & call me back which she never did. I went to Edgars & they were also clueless. We then sent the documents for the third time & to date there still hasnt been any feedback. It has been 5months since i submitted my claim,Edgars keeps sending me statements & im so sick & tired of going around in circles. I need this sorted out, surely you cant expect an unemployed single mum to waste whatever little she has to keep buying atym to call you. I will definitely be advising anyone from wasting their precious money with both Edgars & Hollard </p>