PATHETIC SERVICE FROM EDGARS

I am very annoyed with Edgars at the moment!

Please contact me urgently on ***.

My husband went to pay the funds in store on the 5th FEB and was told by Edgars in store that the R710 i paid in Jan was not reflecting.

They told him not to make payment as the funds did not reflect.

I only received my invoice on the 10th FEB saying the R710 reflected!

Why do i receive my invoices so late and why does it take ages for you guys to update your systems??

This is really affecting my credit record.

You guys are quick to message me for money where the fault is on your end!

I am not happy at all.

You guys also made an error on my account where you did not charge me for my insurance so i had to pay double the next month!

I was also informed by Edgars that my club card is ACTIVE but i went to the cinema and they told me it is NOT ACTIVE and i had to pay the normal price!!

So please tell me what the hell I am paying for club card if its not ACTIVE??????

SORT THIS ISSUE OUT ASAP.