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Sumaiyah T

1 reviews | Active since Mar 2018

29 Jun 2018, 11:02

Pathetic service for Edgars

I app**** for an account online. I have not received an outcome. I called the customer service number and they gave me a 011 number which ended up being even worse than the customer service agent. I called back today and the guy i spoke to was so rude and told me i cant do nothing just go to the store.

If this is how one is spoken to then i am grateful for this pathetic experience so I can take my business elsewhere.

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Replies (1)
Edgars
Edgars's reply29 Jun 2018, 13:40
Official

Thank you for making contact with us thus allowing us the opportunity to rectify our shortfalls . Please accept our sincere apologies for the lapse in service . We will escalate your query to our new accounts team for urgent feedback.

***/GO

Kind regards

The Edgar's Customer Experience Team