JM
Joseph M

1 reviews | Active since Aug 2018

19 Aug 2018, 08:44

Pathetic service. Edgars Zevenwacht

Good day.

I'm so dissapointed that my new account application was declined. What irritated me the most is that it took Edgars more than 30 days to conclude my application and I had to visit the Zevenwacht store more than 6 times and every time I visit the store, there was a document missing or a contact number or something. I strongly feel that all this was unneccessary if my application had been processed properly at store level and the right documents attached.

I wasted my time and energy going to this store and I was even met with bad attitude from the staff.

Pathetic experience. I will never go to this store again.

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Replies (1)
Edgars
Edgars's reply20 Aug 2018, 11:32
Official

As discussed telephonically please be advised your query is referred to our New accounts team and the store for investigation purposes. The team will revert to confirm their findings within the next 48 working hours .

Please find below reference number for this query:

***/GO

Kind Regards

Edcon Customer Relations Team

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