Pathetic Service

This is my first complaint about Edgars I never had problems with Edgars or my account.

Firstly the website had technical errors Thursday when the black Friday deals were released . On the first order It was advised on the website buy any 3 for 2 on Kiehls Skin care. However Edgars charged me for 3 Products and not 2.

I placed a second order which is completely messed and has to be cancelled the order was for R877.50

I am disappointed because I am being treated as ******** I am a paying customer who barely skips payments. I even pay more then my Installments . Is this how Edgars treats me? I always place orders online to same address. Edgars is now phoning after me for verification. My account has been blocked . God knows alone where my credit on the account went to . I have a credit limit of R6000.00 where I only have R80.00 available on my account. Before placing the orders of R1668.00 and R877.50 I owed Edgars +- R900.00 Edgars charges me double on those transactions I now owe R5920!!!!! That is what I see online. Your website is ****ed up. Update your site . I will never support Edgars ever again. Foschini's website is much better then this ****. All Edgars does is create inconveniences. There is no option to cancel orders you have to call in and requests has to be logged. Edgars website is completely useless. And for the employee that thought It was not speaking me when I mentioned that I paid R700.00 on my account and there is only R720.00 credit . I will attach my slip. Edgars has ****** me. I feel insulted and disappointed.