1 reviews | Active since Nov 2014
Pathetic service and rude staff
After 4 I went to Edgars in Allen street. I wanted to buy two perfume sets on my gift cards but had such poor service. After interrupting a lovely gossip session with a staff member and her so called \rep"";15/11/18 16:33;NULL;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;752320;887145;8;2;0;0;0;0;2;NULL;NULL;NULL;15/11/16 16:58;15/11/16 15:10;***** Alert - SA Balastrades;6,61E+12;Tyrone Walker;***;Paid him R10000 deposit for a R17000 job. Job was to put in a balustrade at my house, they cut the groove, but after tons of emails/phone-calls/sms's have never completed the job!! It's been about 2 months now... \Ty\"" is a *****! Never use this guy!! He will most probably set up a new company"
Thank you for notifying us of the lapse in service. That is certainly not the type of service that indicates our standards. Customer are the life blood of this organisation and it is our daily mandate to render excellent service and attend to their queries. We sincerely apologise for the lapse in service from the staff and the rep. we assure you the store manage was notified and all concerns raised did not fall on deaf ears.
Please find your reference number: ***/GO
If you require any further assistance, please do not hesitate to contact us on the below number
Thank you for your continued support and loyalty
Kind regards,
Edcon customer experience team,
***
Thank you for notifying us of the lapse in service. That is certainly not the type of service that indicates our standards. Customer are the life blood of this organisation and it is our daily mandate to render excellent service and attend to their queries. We sincerely apologise for the lapse in service from the staff and the rep. we assure you the store manage was notified and all concerns raised did not fall on deaf ears.
Please find your reference number: ***/GO
If you require any further assistance, please do not hesitate to contact us on the below number
Thank you for your continued support and loyalty
Kind regards,
Edcon customer experience team,
***