Pathetic service!!!!!

I unfortunately don't know where else I am supposed to complain, because NONE of my emails and calls to Edgars have been answered.

I feel that the statement I received from Edgars, this month, is **********. I placed these orders online 30 April, to date I have receive NO feedback regarding the status of my orders *** and ***, after several calls, waisting my airtime and not replying on ANY of my emails.

I placed orders with Woolworths on the exact same date and I have received my orders on 13 May already. I was only invoiced when I received my goods.

Edgars on the other hand, bills me upfront but doesn't do ANYTHING to even just keep me informed on the status of the delivery of my goods. Edgars has the audacity to bill me for goods I have not even received yet... I will NOT pay for goods I have not received.

This entire online shopping experience is beyond disappointing and I will never ever do it again. Also, the entire experience has proven to me why Edgars is on the verge of closing it's doors.