AM
ALTAF M

1 reviews | Active since Feb 2022

15 Feb 2022, 10:08

Pathetic Service

My better half account was paid on time,their system was offline.Their account dep couldnt allocate payment.She was handed over without findingout were the issue was.The service level is pathetic.We closing our account here.Letting everyone out there know what you guys are in for with Edgars if you have accounts with these guys.

0
Replies (3)
Edgars
Edgars's reply16 Feb 2022, 16:58
Official
Good day Althaf.

Trust you well.

Feedback was provided by RCS via email.
Should you have any further enquiries please feel free to contact us.

Thank you and take care
AM
ALTAF M's update17 Feb 2022, 12:17
Reviewer Update
So you guys just send emails to say all has been sorted.What about the incompetant staff you guys have working there.This should not have to reach this point if everyone does their job correctly and not sending us outdated letters.That really go to show how people get paid for doing nothing but putting customers life on hold.
AM
ALTAF M's update17 Feb 2022, 12:23
Reviewer Update
Edgars/RCS are the worst bunch of people to sortout anything.Just an email to say sorted.You have to waist your time sorting their blunders and pointingout to them their mistake which never ends and should not have happened in the first place.Makes you think of he people employed there.Good luck guys who has their accounts there.Mine will be closed very soon.