TK
Tshidi K

1 reviews | Active since Mar 2013

28 Jun 2022, 10:29

Pathetic Service

Edgars has change cell phone claims administrators, their now using Sohva Insurance claims , which is not proffesional at all. They dont answer they phones , it is now 2 days trying to claim with out success . Tell me why did youy change administrators ?

0
Replies (4)
Edgars
Edgars's reply28 Jun 2022, 13:36
Official
 Dear Tshidi,
 
Trust that you are well.

Thank you for your email.
The cell phone claim service provider  has made contact with you telephonically with your claim process.

Should you have any further enquiries please feel free to contact us.

Thank you and take care.

TK
Tshidi K's update28 Jun 2022, 13:44
Reviewer Update
Thank you so much for your prompt response. The service provider did contact me.
Edgars
Edgars's reply28 Jun 2022, 13:53
Official
 Dear Tshidi,

You most welcome !!!
Take care.
Edgars
Edgars's reply11 Jul 2022, 09:28
Official
Dear Tshidi,
 
Trust that you are well.

My sincere apology for the late response .

Final feedback has been provided on your cellphone claim.

Thank you and be safe.