SE
Sasha E
1 reviews | Active since Jun 2010
02 Dec 2015, 12:29
Pathetic service
After my complaint *** and ref ***/GO, and a million emails and calls later....i have STILL not received the items requested. Over 2 weeks have passed, no one can tell me where the items are. no one replies to my emails as they previously did on the same trail so it is clearly being ignored. <br> <br> If i cannot get feedback by this afternoon as to where my request is. i want my account closed immediately. <br> <br> <br>
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Replies (1)
Edgars's replyOfficial
03 Dec 2015, 12:19Hello Sasha28,
It is with great displeasure to hear of the overall experience. Please be advised the fashion hotline department is in receipt of this query and we assure you concrete feedback will be given to you shortly regarding your shoes. We apologise for the overall experience.
The reference number for your query is: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number
Kind regards,
Edcon customer experience team,
***
It is with great displeasure to hear of the overall experience. Please be advised the fashion hotline department is in receipt of this query and we assure you concrete feedback will be given to you shortly regarding your shoes. We apologise for the overall experience.
The reference number for your query is: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number
Kind regards,
Edcon customer experience team,
***
Best regards,
Edgars's reply03 Dec 2015, 12:19
Official
Hello Sasha28,
It is with great displeasure to hear of the overall experience. Please be advised the fashion hotline department is in receipt of this query and we assure you concrete feedback will be given to you shortly regarding your shoes. We apologise for the overall experience.
The reference number for your query is: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number
Kind regards,
Edcon customer experience team,
***
It is with great displeasure to hear of the overall experience. Please be advised the fashion hotline department is in receipt of this query and we assure you concrete feedback will be given to you shortly regarding your shoes. We apologise for the overall experience.
The reference number for your query is: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number
Kind regards,
Edcon customer experience team,
***
Best regards,