MP
Marcel P

1 reviews | Active since Mar 2017

08 Aug 2018, 15:18

Pathetic Service

Edgars have listed me on the credit bereau after i have settled this account i called them for a settlement letter they promised it to me in 2-3 working days and still nothing This is negatively affecting my credit record i cant believe companies bully individuals by myself i am disgusted in the service

0
Replies (3)
Edgars
Edgars's reply08 Aug 2018, 17:20
Official

In response to your email please note the following:

• The account has been paid in full.
• The last payment was made on the 25th July 2017.
• The amount paid was R 682.00.
• Please update Experian.

Should you require further assistance do not hesitate to contact us on ***.

***/GO

Kind regards

The Edgar's Customer Experience Team

MP
Marcel P's update10 Aug 2018, 11:17
Reviewer Update
I require an email with all this info Please email it to me ********** Ineed this to be updated with experian as of the settlement date
MP
Marcel P's update13 Aug 2018, 13:31
Reviewer Update
This has still not been done I am still awaiting for the letter showing me that the account is settled and the settlement date According to the National Credit Act i am entitled to this information