Pathetic Service

Edgars was quick to list me and hand my account to some debt recovery company that seems to not exist. I have been given the run around several times when it comes to clearing my name. First of all I have struggled to even get hold of the company that was handed my account for collection. Each time representative from the company named CDR/CRD gives me a call they leave me with all sorts of questions and less answers and provide invalid numbers and blame Edcon for not clearing my name. Where do I even begin with Edcon call centre? Makes me wonder if this very same call center was started as an institution for mediocrity. Little sense of urgency from the agents and little enthusiasm as well. I am lead to believe that if you had to ask any of them which is their favourite button I bet the answer would be transfer button. This button of transfer is quick to be used with little effort app**** to what you actually querying at that time. ALL IM ASKING FOR IS TO HAVE MY NAME CLEARED AND BE GIVEN A LETTER INDICATING THAT I HAVE PAID UP MY DEBT AS FAR BACK AS JULY ALREADY. IS THIS VERY DIFFICULT THING TO DO?