Pathetic service

On Saturday i visited your tygervalley store. Firstly after purchasing over R4000 cash worth of clothing your dam alarms went of. It is a embarrassing and horrific experience without so much as a apology from a manager. ? then after wearing a bra my mom descovered the bra straps keeps on turning. She took it back to your Malmesbury branch who refused to take it back. My point who wears a dam bra with a tag on. It is unacceptable service. Pathetic service