Pathetic service

I placed an order on the 2nd of May and was told it could take up to 3 weeks, I have emailed customer care which says it will respond within 48 hours which did not happen and I had to phone in to find out what was happening with my order only to be told that the delivery will take 21 working days and not the 3 weeks as stated. Do not use Edgars online as the customer service is disgusting. They can still not give me any indication as to when my items will be delivered.