lP
letoya P
1 reviews | Active since Dec 2013
17 Jun 2015, 13:46
Pathetic service
Very disappointed with the Edgars I bought two devices on my account in the month of March 2015, before I purchased the devices I asked the consultant how much credit I was left with he told me eight hundred and something I asked how is it possible the consultant advised his not sure. I made payments and purchased the devices, I escalated the matter I was phoned and they asked me to forward them the documents of the purchase that day I did I was told no one came back to since the month of April 2015 to date.<br> <br> I would like to know how much credit do I have available.<br>
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Replies (1)Edgars's replyOfficial
18 Jun 2015, 17:44Hello letoyapar@,
Thank you for raising your apprehensions with us. Kindly note you do not have any available credit limit on your account. We apologise for the overall experience. If you require any further assistance, please do not hesitate to contact the accounts department on ***
We apologise for the overall experience.
Please find your reference number: ***/GO
Kind regards.
Edcon customer experience team.
***
Thank you for raising your apprehensions with us. Kindly note you do not have any available credit limit on your account. We apologise for the overall experience. If you require any further assistance, please do not hesitate to contact the accounts department on ***
We apologise for the overall experience.
Please find your reference number: ***/GO
Kind regards.
Edcon customer experience team.
***
Edgars's reply18 Jun 2015, 17:44
Official
Hello letoyapar@,
Thank you for raising your apprehensions with us. Kindly note you do not have any available credit limit on your account. We apologise for the overall experience. If you require any further assistance, please do not hesitate to contact the accounts department on ***
We apologise for the overall experience.
Please find your reference number: ***/GO
Kind regards.
Edcon customer experience team.
***
Thank you for raising your apprehensions with us. Kindly note you do not have any available credit limit on your account. We apologise for the overall experience. If you require any further assistance, please do not hesitate to contact the accounts department on ***
We apologise for the overall experience.
Please find your reference number: ***/GO
Kind regards.
Edcon customer experience team.
***
