1 reviews | Active since Jun 2017
pathetic service
<p>Took my phone for repairs and 9 weeks later I'm told I'm not insured. I then bring proof and I'm told whoever I dealt with is not there. I asked to speak to a manager,guess what he is busy. I'm am beyond disgusted. They don't know what client service is and it looks like they couldn't care. 10 weeks later I'm still waiting. I'm closing my account and cancelling this stupid insurance</p> <p> </p> <p> </p> <p> </p>
Thank you for taking our call.
As discussed telephonically please be advised you will be contacted by the store manager as soon as the faulty device is returned back in store. Thereafter your cellphone claim will be processed and submitted to our insurers for approval.
Please find below reference number for this query:
***/GO
Kind Regards
Edcon Customer Experience Team
***
Thank you for taking our call.
As discussed telephonically please be advised you will be contacted by the store manager as soon as the faulty device is returned back in store. Thereafter your cellphone claim will be processed and submitted to our insurers for approval.
Please find below reference number for this query:
***/GO
Kind Regards
Edcon Customer Experience Team
***