Pathetic Service

<p>I have been paying cellphone insurance through my edgars account for the last seven years, I have made a claim on the 26th April 2017 for the first time.</p> <p>I have called today (09.05.2017) to find out the status of my claim. They said they have never recieved it. I went to the store myself and completed the forms and physically handed in my phone. The girl at the cellphone put my phone in bubble wrap and informed me it will get sent through to Hollard by the 28th April.</p> <p>Its great advertising that you can sign up through Hollard with your Edgars account. You should not be lying to the public by selling us false hopes. This process is a nightmare as there was no way of processing this online or telephonically. I had to go into an Edgars store to complete the application.</p> <p>The service I have recieved is disgusting considering my account is always paid in full and on time.</p> <p>I have tried calling the cellphone counter at Edgars Eastgate serveral times, no one answers.</p> <p>Upon googling Hollard Insurance through Edgars, I have come across numerous complaints and unresolved matters. I refuse to wait anymore. I want my insurance cancelled and an immediate solution.</p> <p> </p> <p> </p>