JB
Jason B

1 reviews | Active since Mar 2017

06 Apr 2017, 12:55

Pathetic Service

<p>Still I have not been notified whether my account application was approved or declined almost two weeks now since I've app****. I never had this problem with any other stores that I've app**** to for credit. Edgars and Jet has to be the worst of the bunch when it comes to letting people know whether or not they've applications has been successful or not. What a waste of time it has been completing all those forms for nothing. Pathetic service</p>

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Replies (1)
Edgars
Edgars's reply07 Apr 2017, 09:18
Official

We have received your concerns and apologise for the inconvenience caused by the matter. Kindly be advised that our New accounts team department looks at a certain criteria when approving accounts should you not meet the requirements therefore they will decline the application. Kindly contact the new accounts team on the below details for more clarity on the status of your new account. Please find the below reference number for your post ***/GO.

Kindly find the direct new accounts team details below.

New accounts Express Credit ***

New Accounts Queries ***

Faxes ***

Kind regards,

Customer Experience Team

Call Centre: ***.