TS
Tasneem S

1 reviews | Active since Dec 2016

21 Dec 2016, 12:54

Pathetic service

<p>When I app**** for an Edgers account , I was told that it would take 24hours to be processed and that they would call and let me know if there were any problems. It has been a month later and no one called or sent any sms or anything... </p> <p>I went into the store today to find out about the status of my account, only to be told that it was rejected!.. When I asked why , they said that there's no reason .. So how am I supposed to know WHY was my application rejected?? .. And why did edgars not call me or let me know that it was rejected! This is absolutely pathetic!</p>

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Replies (1)
Edgars
Edgars's reply23 Dec 2016, 13:54
Official

Thank you for making contact with us regarding your new account application.

Kindly note that our new accounts department will be in direct contact with you to provide you with the outcome of your application.

***/GO

Kind regards

Edgars Customer Experience Team