LN
Lesedi N
1 reviews | Active since May 2012
21 Feb 2015, 13:40
pathetic service
Edgars clearwater has the most pathetic service only one person working at customer service new accounts while other employees are loitering around
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Edgars's replyOfficial
23 Feb 2015, 13:22Hello mandisanogoduka,
It is with great displeasure to hear of the unpleasant service you experienced at the above mentioned store, for that we deeply apologise. Please be advised we have referred this matter to management for intervention because excellent customer service is one of our expertise. The store manager will address this matter with the staff and make for certain that there are enough tills opened, especially during busy hours.
We assure you of a pleasant service next time you visit our store.
Please find your reference number: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number
Kind regards.
Edcon customer experience team,
***
It is with great displeasure to hear of the unpleasant service you experienced at the above mentioned store, for that we deeply apologise. Please be advised we have referred this matter to management for intervention because excellent customer service is one of our expertise. The store manager will address this matter with the staff and make for certain that there are enough tills opened, especially during busy hours.
We assure you of a pleasant service next time you visit our store.
Please find your reference number: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number
Kind regards.
Edcon customer experience team,
***
Edgars's reply23 Feb 2015, 13:22
Official
Hello mandisanogoduka,
It is with great displeasure to hear of the unpleasant service you experienced at the above mentioned store, for that we deeply apologise. Please be advised we have referred this matter to management for intervention because excellent customer service is one of our expertise. The store manager will address this matter with the staff and make for certain that there are enough tills opened, especially during busy hours.
We assure you of a pleasant service next time you visit our store.
Please find your reference number: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number
Kind regards.
Edcon customer experience team,
***
It is with great displeasure to hear of the unpleasant service you experienced at the above mentioned store, for that we deeply apologise. Please be advised we have referred this matter to management for intervention because excellent customer service is one of our expertise. The store manager will address this matter with the staff and make for certain that there are enough tills opened, especially during busy hours.
We assure you of a pleasant service next time you visit our store.
Please find your reference number: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number
Kind regards.
Edcon customer experience team,
***