PATHETIC RESPONSE

i had phoned the customer helpline regarding my quey with an outfit thatw as purchased.they said they query was closed as they could not get hold of me.i asked the lady how were they going to assist me and she said they were going to do an exchange at the same price as system price which was the reason for the query in the first place.im so disgusted at how edgars treat their clients and its not as if its R20 or R30 OFF THE ORIGINAL PRICE OR EVEN HALF BUT THE OUFIT FROM 199 WENT TO 49.99.NO HELP AS WE GET SHOVED FROM PLACE TO PLACE AS LACK OF STOCK AND NOBODY WILL WANT TO TAKE BLAME.THANK YOU EDGARS FOR TREATING CUSTOMERS THE WAY YOU DO.