Pathetic promises and lies

refer to complaints dd 2 jul 09h15, 12 june 10h43 and 18 may 17h07. <br> I was assured that my account would be credited with the items that i did not recieve,. I checked my statement I received on the 13th. I was not shocked nor surprised that the promise made was not honoured.Since May I have been trying to get this sorted out.<br> Is there anyone in that company that actually cares about their job, or are they all there just to get paid for doing nothing.<br> Edgars used to be a named brand , nowadays its nothing more than a mickey mouse company where no-one takes responsibilty . The junior staff spend their time on their cell phones texting and ignoring the customers in the queues, sadly when a member of management is called... they keep quiet