1 reviews | Active since Jun 2014
Pathetic online shopping experience
<p>I have ordered a few times from edgars online this month. Their delivery service states 3-5 working days and you'll have your order, I called them after about 10 days of placing my order and it was still at some sort of picking store. The best part is that half your order is not delivered because there is no stock but on the website it indicates the number of item still in stock. The amount for all the items is then deducted from your edgars account or credit card immediately and over a week for the money to return for the missing ordered items. Either update your systems correctly or disable online shopping... very frustrating! !!!!!</p>
We sincerely apologize for the inconvenience caused. Kindly be advised that we have to escalate the matter to the E-commerce Online team regarding the order that you are tracking, they will action and revert back to you with feedback. We therefore request for the order number to be provided to us on ***. Please find the below reference number for your email ***/GO. We apologize again for the frustrations incurred. Do not hesitate to contact us on ***.
Kind regards.
Customer Experience Team
Call Centre: ***.
We sincerely apologize for the inconvenience caused. Kindly be advised that we have to escalate the matter to the E-commerce Online team regarding the order that you are tracking, they will action and revert back to you with feedback. We therefore request for the order number to be provided to us on ***. Please find the below reference number for your email ***/GO. We apologize again for the frustrations incurred. Do not hesitate to contact us on ***.
Kind regards.
Customer Experience Team
Call Centre: ***.