Pathetic online shopping at Edgars

I should have read the reviews before ordering online at edgars. I ordered something on Friday the 29th November and it said I would have to wait 5 working days which should be today. I received an sms on Tuesday saying my goods were on their way and no notification since . Today i called customer services and found that the parcel was still not at the store and the lady said it may only be there next week. i should have saved all this hassle and bought it directly from another store. In case you didn't know Edgars, online shopping was created to make life easier for us. Postnet has never failed to deliver my goods exactly two days after it was sent. MAC has also never given me a problem. Maybe you should find out what they are doing that you aren't!