JS
Jenny S

1 reviews | Active since Jun 2020

26 Jun 2020, 12:07

Pathetic

Hi I ordered clothing from Edgars online on the 5th of May. I was very patient with them having a backlog so I would just track my order every now and then to see when it's going to come. So when I went in again the order said that it's been delivered. I phoned the call cente 5 times. The first 3 times I was told that they'll get back to me. The 4th time thebperson just kept me on hold. The 5th time I spoke to the manager and the call got disconnected. I paid for stuff that I don't have and I will never support the Edcon group again.

0
Replies (2)
JS
Jenny S's update26 Jun 2020, 17:16
Reviewer Update
Hi

That was for the stuff that was out of stock. My total order amount was R1800 so I'm still waiting for the items that you didn't refund me for
JS
Jenny S's update03 Jul 2020, 08:58
Reviewer Update
Thanks, I have now received a full refund