Pathetic customer service.

I have never dealt with this amount of useless people in my life. Edgars none of you know how to do your job. I have no sympathy that you almost closed all your stores during lockdown as no one knows how to do their damn job!!!!

From the 30th May I have been waiting for a credit for an online order I placed on 2 may that I canceled due to the fact my son would have out grown it by the time you guys decided to deliver. I have phoned numerous times a week since 2 June and still to this day 17 August you cannot pass a credit. You send out emails about number changes due to RCS taking over which don't ****** work anyways.

I phoned one of the very few numbers that do actually work only to get through to a rude Nomosa to tell me she won't talk to me with my tone of voice. She reminded me the calls are recorder and I told her I don't care and that it means nothing to me as that's a bunch of bull**** and said I must refrain from useing this language. I asked her when am I getting my credit and she tells me IL get it when my account is paid up. I cannot for the life of me believe this. You owe me a credit but I must pay you for it anyways.

You can pull all my recordings and listen to all the BULL**** lies I have been fed by everyone in that call centre. I keep getting told 48 hours. I'm still waiting. How long and how many people does it take to pass a flippen credit?????