Pathetic customer service

<p>I placed an online order for kitchen items on the 2 March 2017. I called on Thursday 9 March to find out where my items are because it says 2-5 days delivery and I had still not received it. I spoke to some idiot of a girl and she said she will log the query 2 find out what had happened and let me know. I called on Friday and spoke to Naomi and she advised me that the call was Never logged and she will log it. I asked if I could speak to the manager and she told me they all in a meeting but I asked her to call me urgently and she never did. Prenell was the manager name. This is blady ridiculous that I haven't received my items and it was for a wedding which has passed. This needs to be sorted OUT ASAP and I want a good will voucher for the pathetic service and time wasting.</p>