1 reviews | Active since Aug 2015
Pathetic Behaviour coming from Edgars Active
A ferrari tshirt was on the store window at Edgars Active in Pinecrest Centre, Pinetown. The item was marked for R183-91. I enquired about stock to purchase the item but it was out of stock. This was told to me by two assistants in the store. I asked to purchase the item on display. When the assistant saw the price he seems baffled and asked me to come back later when the manager was in because the price was an issue. When i did return later the price had been changed to R244,95 on the item. When i asked for the manager an arrogant guy, Keagan, without any name badge approached and said he was the manager. He blamed the \cleaner"for the incorrect price and said i could not get the initial price. He then tried to act intelligent and quote the CPA which just made him look even more stupid. When i asked him for the manager Yeshan"
Thank you for notifying us of the unpleasant shopping experience. That is certainly not the type of service that indicates our standards. Please be advised this query and the pictures you sent will be referred to management to conduct investigations and we assure you upon findings, feedback will be given to you shortly.
We apologise for the overall experience. But we assure you all concerns raised on this query will be addressed accordingly.
The reference number for your query is: ***/GO
If you ever need to speak to us, please do not hesitate to contact us the below number
Kind regards.
Edcon customer experience team.
***
Thank you for notifying us of the unpleasant shopping experience. That is certainly not the type of service that indicates our standards. Please be advised this query and the pictures you sent will be referred to management to conduct investigations and we assure you upon findings, feedback will be given to you shortly.
We apologise for the overall experience. But we assure you all concerns raised on this query will be addressed accordingly.
The reference number for your query is: ***/GO
If you ever need to speak to us, please do not hesitate to contact us the below number
Kind regards.
Edcon customer experience team.
***
