CVZS
Carin Van Zyl Smith
1 reviews | Active since Sept 2019
19 Sept 2019, 09:42
Pathetic
I am practically begged Edgars to process a request. During this time funds accumulated and they now have to refund me, then suddenly have no details of the query history. I provided them with all emails in numerous occasions. Every time you have to again ask and fillow up and deal eith another person, whom also cant solve the query. I requested repeatedly that a manager or someone competent should phone me they dont. Even with proof they still refuse to refund me and don't care to solve the matter
Helpful (0)
Replies (1)0
Replies (1)
Edgars's replyOfficial
19 Sept 2019, 11:15Dear Carin,
Thank you for bringing the above concerns to our attention.
Please be advised your complaint is referred to our regional credit office team to address and resolve within the next 48 business hours.
Here is a reference number generated for this query:
***/GO
Kind Regards:
The Edgars Team
***
Thank you for bringing the above concerns to our attention.
Please be advised your complaint is referred to our regional credit office team to address and resolve within the next 48 business hours.
Here is a reference number generated for this query:
***/GO
Kind Regards:
The Edgars Team
***
Edgars's reply19 Sept 2019, 11:15
Official
Dear Carin,
Thank you for bringing the above concerns to our attention.
Please be advised your complaint is referred to our regional credit office team to address and resolve within the next 48 business hours.
Here is a reference number generated for this query:
***/GO
Kind Regards:
The Edgars Team
***
Thank you for bringing the above concerns to our attention.
Please be advised your complaint is referred to our regional credit office team to address and resolve within the next 48 business hours.
Here is a reference number generated for this query:
***/GO
Kind Regards:
The Edgars Team
***