Pathetic and non progressive assistance

<p>Hello Peter,</p> <p> </p> <p>I laid a complain regarding edgars stating that my account is in arrears and forwarded wrong information to credit bureau with arrears, my account was up to date and i have solid proof that indeed i made payment however i dont know why they cannot fix their blunders because its destroying my credit score.</p> <p> </p> <p>Edcon clearly does not deserve my support and do not respect me as a customer, how long should i suffer for the account which his up to date? </p> <p> </p> <p>Below is the pathetic email i received and kindly note i made payment on the 29 May 2017, they could have picked it up should they have checked on their system.</p> <p> </p> <p>Good day Mr Tshabalala</p> <p>Please be advised that R114.79 was due on the 02/06/2017 and payment<br />was not updated by the 07/06/2017 when our billing was finalised which<br />is why the collections letter was sent.</p> <p>We will request to amend your paymet profile at the credit bureaus.</p> <p><br />Should you have any further enquiries please do not hesitate to<br />contact us via the below mentioned contact details.</p> <p>Regards,</p> <p>MOHAMED JAMALUDIEN</p>