Pathetic

Where to even start with the absolute worst client service . FIRSLY- the staff is highly rude , uneducated on TCF & also Edgar’s staff certainly have not been trained on the POPI Act .

They have been constantly harassing myself via phone calls daily . AFTER refusing to give any of my details out . They constantly carry on which goes against the POPI act aswel as my safety . Which I will be taking further .

I then email them on the 2nd OCTOBER 2020 requesting ALL the recordings get sent through to me & I am still waiting today . Why tell a client call is recorded for my safety but soon as I request the calls made from their pathetic staff to my cell number I am yet still waiting ?

The staff has no phone etiquette obnoxious and rude .

I will be taking this further especially in regards to the POPI act not followed correctly . As I know how serious that should be followed as I Myself work in the financial industry .