pathetic
<p>in december last year,an edgars teller gave my wifes account card to someone loitering at that teller.it is on video.thankfully we picked it up there and then otherwise i can imagine of all the *****elent shopping that would have taken place on that card.its now may and i am still trying to get the block off my wifes new card.call head office,after much swearing and heated exchanges,goy through to 2 managers (about january)and even they have done nothing.managers at egards head offce duck and dive-obviously aware of rge **** pathetic service a customer receives.contacted the alberton branch again,5 times.we have rica'd,fica'd,pleaded,begged,sworn called repeatedly cioz they don not call you back and now in May,still battling to unblock the card.only option left is to stop payments.</p> <p>edgars-you are ****in pathetic</p>
As per our telephonic conversation. We have escalated the complaint to the Edgars Alberton mall management to address as our valued customer is not happy that you submitted FICA documents in store and have not received proper assistance . A reference number for the formal complaint logged on your behalf is as follows ***/GO. We understand all the inconveniences caused and frustrations incurred by the above matter. The store management will look into the matter and revert with feedback accordingly. Should you not receive feedback within 48 hours Kindly contact the Edcon Customer Experience Head Office at ***and quote your reference number.
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,
As per our telephonic conversation. We have escalated the complaint to the Edgars Alberton mall management to address as our valued customer is not happy that you submitted FICA documents in store and have not received proper assistance . A reference number for the formal complaint logged on your behalf is as follows ***/GO. We understand all the inconveniences caused and frustrations incurred by the above matter. The store management will look into the matter and revert with feedback accordingly. Should you not receive feedback within 48 hours Kindly contact the Edcon Customer Experience Head Office at ***and quote your reference number.
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,
As per our telephonic conversation. We have escalated the complaint to the Edgars Alberton mall management to address as our valued customer is not happy that you submitted FICA documents in store and have not received proper assistance . A reference number for the formal complaint logged on your behalf is as follows ***/GO. We understand all the inconveniences caused and frustrations incurred by the above matter. The store management will look into the matter and revert with feedback accordingly. Should you not receive feedback within 48 hours Kindly contact the Edcon Customer Experience Head Office at ***and quote your reference number.
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,
As per our telephonic conversation. We have escalated the complaint to the Edgars Alberton mall management to address as our valued customer is not happy that you submitted FICA documents in store and have not received proper assistance . A reference number for the formal complaint logged on your behalf is as follows ***/GO. We understand all the inconveniences caused and frustrations incurred by the above matter. The store management will look into the matter and revert with feedback accordingly. Should you not receive feedback within 48 hours Kindly contact the Edcon Customer Experience Head Office at ***and quote your reference number.
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,