ED
Elmien D
1 reviews | Active since Jan 2015
05 May 2016, 06:36
Pathetic
On the 3rd of May , I went to go pay my Edgars accoun . When I got to the tills there was not one single person there. There is staff walking all over the shop , including the manager but there is no one at the till. So I went over to customer service , knowing I can pay it there. Then again only 2 tills open. I have a screaming new born in my hands and they seem to just take their time. As I eventually got to a till , the lady dod not even have change for me and it took them 10 mins just to find me a R20. This is not acceptable at the end of the month.
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Edgars's replyOfficial
05 May 2016, 10:10Our attempts to contact you today at 11:40 AM have been unsuccessful. Please be advised we would like to address this incident with the store manager however we need more details.
Please contact us on 0800 203 925 and quote your reference number ***/GO for further assistance.
Kind regards,
Edcon customer experience team,
0800 203 925
Best regards,
Edgars's reply05 May 2016, 10:10
Official
Our attempts to contact you today at 11:40 AM have been unsuccessful. Please be advised we would like to address this incident with the store manager however we need more details.
Please contact us on 0800 203 925 and quote your reference number ***/GO for further assistance.
Kind regards,
Edcon customer experience team,
0800 203 925
Best regards,