Paid up my account but i am still being charged

I have an Edgars account which I paid up, my balance is supposed to be zero. Last monthly I realised that Edgars has charged me R173 which I do not understand because my account id fully paid. I logged a help peter complaint they phoned my and apologised for making me join things which I did not sign up for. <br> <br> Today again I realise that they did not deactivate the R58 debit order which I have paid for more that 16 month and I did not even join. I want my money back and I NEED THIS THING TAKEN OF MY ACCOUNT. If this is how you want to treat unsuspecting client and ***** their money, you might as well as pay me back and close the account. I am tired of this, why can`t people their job. How many complains must one write to get one issue sorted out?