MJ
Magdaleen J

1 reviews | Active since Feb 2014

19 Jan 2018, 13:44

PAID UP LETTER - YET ACCOUNT STILL OPEN

Good day,

I have a paid up letter dated July 2016 from Edgars, yet they keep saying I have an amount outstanding. I need this account closed and my credit record updated as this is affecting my credit score negatively. I have sent numerous emails but nobody seems interested.

0
Replies (1)
Edgars
Edgars's reply19 Jan 2018, 15:07
Official

Thank you for making contact with us regarding your paid up account .We have escalated your account query to the relevant department for a credit profile update since you have already received a paid up letter .Your ***/GO

Kind regards

The Edcon Customer Experience Team