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TM
Thabiso M

1 reviews | Active since Sept 2022

30 Sept 2022, 18:49

paid up letter

I have paid my account in 2020 but haven't received my paid up letter, I'm trying to reach to you guys with no luck, please do the right thing , Edgars ***

0
Replies (8)
TM
Thabiso M's update03 Oct 2022, 09:25
Reviewer Update
I appreciate your reply, can I have their email address
TM
Thabiso M's update03 Oct 2022, 15:43
Reviewer Update
I have sent multiple emails, I'll just hope that they will come back to me it's been 4 days now.
Edgars
Edgars's reply03 Oct 2022, 16:02
Official
Dear Thabiso,

Thank you for your reply.

The accounts department will contact you regarding your query.

Thank you and stay safe.
TM
Thabiso M's update07 Oct 2022, 14:01
Reviewer Update
I am still waiting so many days after, yet no response from accounts Department.
Edgars
Edgars's reply07 Oct 2022, 16:01
Official
Dear Thabiso,

Thank you for taking my call and I appreciate your time.

As discussed, your account was closed during the period when Edcon was still around therefore we cannot locate the account for a paid-up letter.

For information about your account, please contact TransUnion for a free annual credit report. 

Should you have any further queries, please feel free to contact us.

Thank you and take care.
TM
Thabiso M's update07 Oct 2022, 16:15
Reviewer Update
thank you so much , I totally understand, and I appreciate your call, have yourself a great weekend
Edgars
Edgars's reply11 Oct 2022, 14:17
Official
Dear Thabiso,

Trust you are well and keeping safe.

Thank you so much for your response.

Should you have any further queries please feel free to contact us.

Have a great day further and stay safe.
TM
Thabiso M's update11 Oct 2022, 14:24
Reviewer Update
Good day

I really appreciate your help,everything looks good on my end, thank you once more.

kind regards