Paid up letter and ITC not updated

Item: Edgars
Rating: 2
Author: hayley B

<br> I settled my account with Edgars end of February / beginning of March 2015. They have not updated ITC as paid in full and it still shows a balance owing. Last Saturday I emailed them reporting this and requested a paid up letter. They promised to respond and provide me with a paid up letter I am still waiting.<br>

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Replies (1)

Edgars's replyOfficial

15 Jun 2015, 10:27

Hello hayleybil,

Thank you for raising your apprehensions with us. Kindly note the paid up letter has been emailed to you and a request for ITC update has also been requested. We apologise for the overall experience.

Please find your reference number: ***/GO

If you require any further assistance, kindly contact the collections department in ***

Kind regards.
Edcon customer experience team.
***

Edgars's reply15 Jun 2015, 10:27

Official