Paid Up letter

HI,

I paid up my Edgars a while back, I then reopned it, but i still need a paid up letter from them, as iv been trying to apply for a home loan and Edgars pops up as upaid, which is weighing down my credit record how do i ratify this?Please help me

I actually wanted to give you 0 stars for rating, but Hellopeter is generous :).

Please assist me.

Regards