1 reviews | Active since May 2015
Paid up letter
<p>I am so dissapointed at the level of service I'm receiving from Edgar's. I paid up my account and requested a paid up letter and the lady at the call centre said I'll get it in 48 hours it has been 48 hours and beyond. I am just fed up now. Cause when they request payment they never stop calling but can never fulfill their end. </p>
Thank you for taking the time to send through an email.
It is with great displeasure to hear you still waiting for your paid up letter.
Please be advised your query is referred to our regional credit office to address and provide the letter as requested. Feedback confirming action plan will be communicated to you within the next 48 working hours.
Please find below reference number for this query:
***/GO
Should you need any further assistance please do not hesitate to contact us on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
Thank you for taking the time to send through an email.
It is with great displeasure to hear you still waiting for your paid up letter.
Please be advised your query is referred to our regional credit office to address and provide the letter as requested. Feedback confirming action plan will be communicated to you within the next 48 working hours.
Please find below reference number for this query:
***/GO
Should you need any further assistance please do not hesitate to contact us on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
Another 48 hours????? Your service is bad I'm being pushed from pillar to post. Going back and forth....
I'm really dissapointed I shall never ever have an edcon account.
Another 48 hours????? Your service is bad I'm being pushed from pillar to post. Going back and forth....
I'm really dissapointed I shall never ever have an edcon account.