paid up accounts

Item: Edgars
Rating: 2
Author: Sibongile B

I paid up my Edgars account and received an email with a paid up letter, saying my payment information will be updated at credit bureaus. When I pulled out my credit report, this account was not updated. How long does it take to update records at credit bureaus?

Helpful (0)

Replies (1)

Edgars's replyOfficial

07 Apr 2015, 17:27

Hello BongiZAR,

Thank you for raising your apprehensions with us. Kindly note we have referred this matter to the accounts department to update the credit profile. We assure you concrete feedback will be given to you shortly.

We apologise for the overall experience.

Please find your reference number: ***/GO

If you require any further assistance, kindly contact the accounts department on ***

Kind regards.
Edcon customer experience team,
***

Edgars's reply07 Apr 2015, 17:27

Official